Privacy Policy

This website is operated by “PRTNRS” LLC, TIN 47964559, registered at Abovyan St 20, Azatavan, Armenia (“PRTNRS”, “we”, “us”).

We are the controller of the personal data described below. For any privacy question, write to hello@prtnrs.agency.

When you send a brief or a question through the form on this site, we receive:

• your name and email address;
• your company or website, if you add it;
• the services, budget and timing you select, and the text of your message.

When you write to us by email, we receive your email address and whatever you include in the message.

When you visit the site, your browser sends technical data such as your IP address, browser type and the pages you open. Our hosting provider may keep this data in short-lived server logs for security. We do not use analytics or tracking tools.

We do not ask for, and ask you not to send, sensitive data such as health information, or payment card details.

• to reply to your brief or question, prepare a proposal and discuss a possible project — on the basis of your consent and of steps taken at your request before entering into a contract;
• to keep the site working and secure — on the basis of our legitimate interest;
• to meet our legal and accounting obligations if we start working together.

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

Your data is seen only by the PRTNRS partners who handle your request. We use a small number of service providers who process data on our behalf:

• website hosting — GitHub Pages (GitHub, Inc., United States);
• domain name and DNS — Beget LLC (Russia);
• form processing, storage and email — Beget LLC (Russia): each request is saved in a private database on our hosting account and a copy is sent to our mailbox on the same service. To limit spam we keep only a one-way hash of your IP address, never the address itself;
• fonts — Google Fonts (Google LLC), which receives your IP address when the page loads.

Some of these providers are located outside Armenia, in the United States and Russia. Where data is transferred abroad, we rely on the safeguards offered by those providers. We may also disclose data where the law requires it.

We keep enquiries for 12 months after our last contact, unless we start a project together, in which case we keep project correspondence for as long as the law requires for contract and accounting records. Then we delete it.

You can ask us to:

• tell you what data we hold about you and give you a copy;
• correct data that is wrong or incomplete;
• delete your data or stop using it;
• withdraw your consent at any time — this does not affect processing that already took place.

Write to hello@prtnrs.agency. We reply within 30 days. You can also complain to the Personal Data Protection Agency of the Republic of Armenia or, if you live in the EU or UK, to your local data protection authority.

This site does not set its own cookies or tracking pixels. If we add analytics in the future, we will update this section and ask for your consent first.

We protect your data with access limited to the people who need it, encrypted connections and two-factor authentication on our accounts. No method of transmission over the internet is fully secure, but we work to keep the risk low.

We may update this policy. The current version is always on this page, with its effective date at the top.